You can reach our customer care team on:
- Toll free: 0800 314 413
- WhatsApp: Uganda +256 787 568903 | Rwanda +250 783 044939 | Kenya +254 704 454031
- In the app: use the chat feature for the quickest response
- Email: Uganda help@numidatech.com | Kenya info.ke@numidatech.com | Rwanda info.rw@numidatech.com
- Website: numida.com
Our team works Monday to Friday, 8:30am to 5:30pm.
Visiting our office
Our office is on Ntinda II Road, Plot 52A. Please note that we receive visitors by appointment only, and everything you need can be done from the app, so there is usually no need to travel to us.
Telling us about a problem
Please share the full details with us through any of the channels above, or through the chat in the app, and we will look into it for you right away.